Your ticket has closed
“Your ticket has closed,” reads the message subject. This is really just another way of saying “Go away, go find a competing product, we don’t care.” The support ticket was just opened two days ago. … Read more
“Your ticket has closed,” reads the message subject. This is really just another way of saying “Go away, go find a competing product, we don’t care.” The support ticket was just opened two days ago. … Read more
You know that old advice for saving the best for last? Well, it’s time to toss that out the window. Instead, try saving your best for first. No holding back anymore. Now is the time … Read more
I ask a lot of questions when learning something new. In work, asking a lot of questions is a good thing that consistently pays off with valuable content and insights. When it comes to the … Read more
If you’re waiting for success to happen, don’t hold your breath. Instead, stop waiting and go stir something up. Stirring things up doesn’t always need to be about getting in people’s faces. Sometimes you can … Read more
Businesspeople have an incredible knack for feigning surprise when things go wrong. For some people it’s more an insatiable knack, while for others it’s a motivation factor. Evidence is everywhere that things go wrong, yet … Read more
There’s a slacker buzz phrase that’s become popular in the last year around the idea of working smart instead of working hard. It’s also called being lazy. The opposite of working smart would be working … Read more
Recipes enable us to make a virtual replica of photo food or a scripted result. But the problem with recipes is three-fold. In fact, recipes are a set up. For one, recipes teach us that … Read more
There’s some ancient business wisdom that says you can’t please everyone, and it’s partially right. Yet it’s also confusing. The fact is that everyone in your market can be pleased. All they have to do … Read more
Large cellular providers suck in almost universal fashion. T-mobile and Verizon have a few things in common: 1) They suck 2) They are dishonest 3) Their contracts are handcuffs, and not real contracts 4) They … Read more
My book is on a tough topic, one that is controversial, one that really matters. Telling people about it, I get challenged almost as a matter of course. People question the validity of my experience, … Read more