Name pronunciation in the twilight zone
In the twilight zone, my name is pronounced Hobkrik. Or maybe it’s Hobert. Could be Hopkins. The customer service rep isn’t sure just how to say it, but it isn’t important anyway, right? “Ok Mr. … Read more
In the twilight zone, my name is pronounced Hobkrik. Or maybe it’s Hobert. Could be Hopkins. The customer service rep isn’t sure just how to say it, but it isn’t important anyway, right? “Ok Mr. … Read more
On-hold entertainment has reached epically bad proportions. Like a disease inflicting poor taste on unsuspecting ears. Example: Call the doctor’s office, and you are treated to friendly sounding voices waxing poetic about every type of … Read more
I try to avoid having pet peeves because they aren’t very productive, but when it comes to raising the quality of service interactions I encounter with businesses, this is one pet peeve I indulge. It … Read more
Even on a medical break, I encountered a glut of advertising. I’ve been out for a couple weeks on what some people are calling a vacation (though it was medical-related… not what I’d call a … Read more